About This Release > WebFOCUS Release Information > Browser Information

Browser Information

Topics:

The following topics describe information for the available web and mobile browsers for WebFOCUS Release 8.2 Version 01 and higher.

Web Browsers

Topics:

  • Information Builders evaluates the browser vendor's support policy and certifies new browser versions. See Microsoft's website for information on Internet Explorer including the Support for older versions of Internet Explorer ended statement. Information Builders recommends following the usage requirements of the browser vendor to insure your browser is secure and supports the web standards that power today's web-based capabilities.
  • For information on certain conditions that can force Internet Explorer to display pages in a document mode different from the one specified in the webpage see Internet Explorer Browser Document Compatibility.
  • For information on the expected behavior of Internet Explorer (32-bit) on a Windows x64 machine, see the Microsoft TechNet article Run IE 32bit on Windows 10 X64.
  • See the following information published by Mozilla for information on Firefox browser version support:

    https://wiki.mozilla.org/Enterprise/Firefox/ExtendedSupport:Proposal

  • See 8.2.x Notes for additional browser, Java Virtual Machine (JVM) and Adobe Reader support information.

Release

Google Chrome™

Mozilla Firefox®

Microsoft Edge™

Internet Explorer®
Release 8.2.01M

(March 2018)

Version 64*

Quantum 57*

Version 41

Version 11
Release 8.2.01M

(August 2017)

Version 60*

Version 54

Version 38
Release 8.2.01M

(May 2017)

Version 57

Version 52

Release 8.2.01

Version 53

Version 49**

  
  • *App Studio 8.2.01M (March 2018) requires Chrome™ 64 and Firefox Quantum 57 due to Selenium web driver integration. Later versions of Chrome and Firefox Quantum will return an error.
  • *Chrome 62 is not supported due to issues that impact WebFOCUS functionality that are confirmed fixed by Chrome 63.
  • **Firefox 49 is certified for WebFOCUS. App Studio requires Firefox 47.0.1 or earlier due to integration with the Selenium web driver which is used to provide multi-browser support. For additional information on Selenium web driver, see the SeleniumHQ web site and search for Firefox 48.

8.2.x Notes

  • Simple HTML WebFOCUS reports can be viewed on any browser.
  • Chart/Graph request notes:
    • Browser-generated graphs refer to graphs that are rendered inside the browser using HTML5 (and JavaScript). Browser-generated graphs are utilized in both standard HTML5 output ("FORMAT JSCHART"), and in Information Builders Active Technologies ("FORMAT AHTML").
    • Server-generated graphs refer to traditional Information Builders graph requests that are generated on the Reporting Server and then embedded as a bitmap or vector image in a document or webpage. This includes the following output formats:
      • Bitmap: PNG, GIF, JPG
      • Vector: PDF (but not active PDF), SVG
  • Support for presenting images and graphs in HTML, DHTML, and DHTML compound reports is provided using an image embedding facility based on the client browser. Output generated by IE browsers or in scenarios where the browser is unknown (such as when distributed by ReportCaster) supports image inclusion through the creation of a web archive file (.mht). For all other browsers, images are base64 encoded within the generated .htm file.
  • Drill-down links do not work when using an embedded PDF viewer available in some browser versions. Refer to the browser's configuration information on how to change the Application Options settings for the relevant content types so that the browser will automatically use Adobe Reader.
  • Adobe Reader support:
    • Acrobat Reader DC is certified
    • Adobe XI is supported
    • Adobe X is supported
    • Adobe Acrobat Reader Version 9 is supported
  • Mac users: Firefox browser is supported on the Macintosh operating system. Firefox browser functionality is consistent with Safari web browsers.

    Note: This only applies to WebFOCUS Release 8.2 Version 01 Mac users.

For information regarding earlier releases, see the Technical Support page.

Mobile Browser Information

If you are planning to use WebFOCUS products on mobile devices, please note the following regarding mobile browser support. If you will be using WebFOCUS products on the Windows operating system, see the Web Browser support information.

Note: Browsers released after the production date of a WebFOCUS version are subject to certification.

WebFOCUS Developer Tools (for example, InfoAssist+, Portal Designer, and so on) are not supported on mobile devices.

The following devices were used in testing WebFOCUS Release 8.2.01M (March 2018):

  • iOS 11.0 iPad and iPhone (Latest iOS 11 iPad and iPhone is supported)
  • iOS 10.2.1 iPad and iPhone (Latest iOS 10 iPad and iPhone is supported)
  • iOS 9.3 iPad and iPhone
  • AirWatch 5.9 with iOS 10
  • Android 7.0 tablet
  • Android 6.0 tablet and phone
  • Mobile Faves version 3.2.1.5

The following devices were used in testing WebFOCUS Release 8.2 Version 01M (August 2017) and earlier 8.2 Version 01 releases:

  • iOS 10.2.1 iPad and iPhone (Latest iOS 10 iPad and iPhone is supported)
  • iOS 9.3 iPad and iPhone
  • iOS 9.2 iPad

    Note: This only applies to WebFOCUS Release 8.2 Version 01.

  • AirWatch 5.9 with iOS 10
  • Android 7.0 tablet
  • Android 6.0 tablet and phone
  • Android 5.1 tablet and phone
  • Mobile Faves version 3.2.1.

Usage Considerations:

  • ReportCaster interfaces are supported on tablets.
  • HTML reporting Table of Contents (BYTOC) feature is not supported.
  • Viewing PDF, Excel, and PowerPoint documents may require a 3rd party helper app.
  • On iOS devices, disconnected active content requires a helper app to run its JavaScript. WebFOCUS Mobile Faves can be used for this, as can other HTML helper apps.

    Note: This only applies to WebFOCUS Release 8.2 Version 01.

  • To open In-Document Analytics content, JavaScript needs to be enabled in your web browser. On mobile devices, please use the Mobile Faves app. If not installed, download it from the App Store for iOS devices or from the Google Play Store for Android devices.

See the WebFOCUS Release Notes for detailed information on known issues and documentation updates.

See WebFOCUS Upgrade Considerations Release 8.2 Version 01 for detailed information on expected functionality changes and configurations required for some product features.

For information regarding earlier releases, see the Technical Support page.

Accessibility Compliance

For information on the Information Builders software products to which Section 508 accessibility standards are applicable, see the following:

Keyboard navigation is supported with Jaws on a Windows ® operating system. For Jaws browser requirement information, see the Freedom Scientific web site.

  • Release 8.2 Version 01M supports Jaws Version 18 and 17.
  • Release 8.2 Version 01 supports Jaws Version 18, 17 and 16.
  • Internet Explorer browser Version IE 11.
  • Chrome and Firefox browsers are supported with HTML and PDF accessible reports. See Web Browsers release information for the versions certified.

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