Accessing the Software

Topics:

Downloading the installation software from the Information Builders download site is the primary way of obtaining Information Builders software in an archive format, which is then unarchived and installed by running an installer program. The user may, in turn, choose to downloaded the software, unarchive, and burn to a CD/DVD or place on a UNC drive within a corporation, for easy access. This document assumes the software has been downloaded directly to the installation machine and is up to the user to adjust their steps within this manual if installing in an alternate manner.

Downloading the installation software involves:

  1. Registering at the Information Builders download site.
  2. Downloading the installation software from the site.
  3. Unzipping the downloaded file.
  4. Running the isetup procedure to begin installing the software.

For instructions, see Downloading the Installation Software Using FTP.

Downloading the Installation Software

How to:

Use the following instructions to download the installation software.

After you have completed the installation, you can delete the download directory in which you had unzipped the installation archive.

Procedure: How to Download the Installation Software

To download the installation software:

  1. Go to http://techsupport.informationbuilders.com.

    The Information Builders Technical Support home page opens.

  2. Go to My Account and sign in.
  3. Click My Downloads and Shipments in the My Account section on the right side of the page.

    The Software Downloads/Shipments page opens.

  4. Click the Download link for your product and release.
  5. Fill in the registration form and then click Continue.

    The Software Download Agreement page opens.

  6. Select I agree to consent to the Download Agreement, and then click Continue.

    The Download Instructions page opens.

    A copy of the instructions is also automatically emailed to you for later reference.

  7. Follow the instructions on the Download Page. These are also documented in How to Expand the Downloaded Archive.

Procedure: How to Download and Expand the Downloaded Archive

  1. Create a directory in which to download the installation software.

    For example:

    mkdir download
  2. After registering at the Information Builders download site and obtaining download site information, an ID, password, and software location information, FTP to the site (GUI FTP tools may also be used, but line mode FTP is what is documented here).

    For example:

    ftp downloadftp.ibi.com
    (supply the user id and password information from web page)
  3. Make sure your current directory on the machine to which you will download is the download directory you created.

    For example:

    lcd download
  4. Navigate to the directory on the Information Builders site that contains the server installation software.

    For example:

    cd "/Server/77/Windows/7709/842"
  5. Download the installation software from the site using binary mode.

    For example:

    binary
    get i7709_842.zip
    quit
  6. Unarchive the downloaded file using any unzip tool (may be also unzipped using GUI-based tools such as Winzip, RAR or 7-zip).

    For example:

    unzip i7709_842.zip
  7. Run the isetup installation procedure, as described in Installing.

You can delete the download directory after the installation is complete.

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