Release, Gen Maintenance, HotFix Availability Information WebFOCUS Client and App Studio

Release, packaging, and maintenance release information for WebFOCUS Client and App Studio 8.2 Version 01 can be used in conjunction with the release information obtained from the installed WebFOCUS products to determine the installed release, Feature/Service Pack, Maintenance, or HotFix level of WebFOCUS. The Reporting Server 82 release and generation level information certified with the WebFOCUS Client and App Studio is also included in the table below.

Information Builders delivers WebFOCUS Client and App Studio fixes for specific customer issues and to improve product stability via Maintenance Releases. Each Maintenance Release is a single, cumulative package that can be applied as a full installation or as a service pack when upgrading.

Each Maintenance Release goes through our standard quality assurance validation process and targeted product area testing related to the fixes completed. Periodically, Information Builders replaces a Feature/Service Pack Release on the download site at My Downloads with a Maintenance Release that has been fully-certified. These releases are designated as Prod.

Other Gens of Maintenance Releases are made available on demand only. These Gens are Information Builders' mechanism for providing rapid turnaround fixes for customer-reported problems. They are production quality gens, but they are only certified on customer-reported platforms. They must be requested for a customer by opening a case via InfoResponse Online. Alternatively, if you are a North American customer, you may call 1-800-736-6130 from 8:00 to 20:00 Eastern Time Monday to Friday. If you are an international customer, contact your local office.

Information Builders publishes the "Description of Problems Fixed" in a given cumulative Maintenance Release. This information is in the table below, and available from the WebFOCUS Information Center. It is recommended that customers review this information in detail in order to determine the product areas impacted and the potential scope of testing that would be prudent to implement.

For information regarding earlier releases, see the Technical Support page.