Maintaining Knowledge Bases

How to:

When you right-click an existing Knowledge base, a shortcut menu is available, as shown in the following image.

Procedure: How to View a Knowledge Base Rule

  1. Launch the Web Console.
  2. Click the Resource Management option on the sidebar.
  3. Expand the Knowledgebase Maintenance folder.
  4. Right-click the Knowledge base and click View Rules.

    The View Knowledgebase pane opens, as shown in the following image.

  5. Click View All Rules to export the selected Knowledge base.

    The View Knowledgebase pane opens showing all business rules, as shown in the following image.

  6. Click Export.

    A dialog box opens that indicates the file location of the exported file.

  7. Click OK to close the dialog box.

Procedure: How to Rebuild the Knowledge Base

  1. Launch the Web Console.
  2. Click the Resource Management option on the sidebar.
  3. Expand the Knowledgebase Maintenance folder.
  4. Right-click the Knowledge base and click Rebuild.

    The Rebuild Knowledgebase pane opens, as shown in the following image.

    Note: If the object you selected has a different rule type, the Rebuild Knowledgebase pane will show fewer fields.

    The Rebuild Knowledgebase pane has the following options:

    Knowledgebase

    The name of the selected Knowledge base.

    Type

    The rule type. The following options are available:

    • Data. Available for a data source that has had historical monitoring at some time.
    • Business. Only allows a business rule source to be included in a built Knowledge base file. A list of those rule sources will be available.
    • Both. Allows data and business rules to be included in the Knowledge base file.
    Time

    The type of time resource used in the data rule. This option is only available if you select Business or Both from the Type drop-down menu.

    Business Rules

    Shows all of the business rule sources that are available. This option is only available if you select Business or Both from the Type drop-down menu.

  5. Click Rebuild.

Procedure: How to Delete a Knowledge Base

  1. Launch the Web Console.
  2. Click the Resource Management option on the sidebar.
  3. Expand the Knowledgebase Maintenance folder.
  4. Right-click the Knowledge bases you want to delete and click Delete.
  5. Click OK in the confirmation window.

Procedure: How to View Knowledge Base Properties

  1. Launch the Web Console.
  2. Click the Resource Management option on the sidebar.
  3. Expand the Knowledgebase Maintenance folder.
  4. Right-click a Knowledge base and click Properties.

    The Knowledgebase Properties pane opens, as shown in the following image.

    The Knowledgebase Properties pane has the following fields:

    Built

    The date the Knowledge base was built.

    Type

    The rule type.

    Business Rules

    The business rule source being used by the Knowledge base.

    Data Source

    The data source used for the Knowledge base.

    Data Source Type

    The type of data source.

    Resource Time type

    The type of time used as benchmarks in the monitored data.

    First Data Date

    The first date of monitored data for the data source.

    Last Data Date

    The last date of monitored data for the data source.

  5. Click Close to exit the Knowledgebase Properties pane.

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