Display Issues

Browsers typically support multiple encodings (code page technologies) for a variety of local languages. The settings are normally configured through options in the browser.

For example, if you are expecting Chinese output, but instead you encounter garbled text, or what looks like a random mixture of incorrect Chinese characters and other symbols, try resetting the browser to each of the supported Chinese encodings.

Browsers usually have an auto-detect feature for code page encodings, which can sometimes be inaccurate. If this is the case, you must reset the browser for each encoding option for the target local language.

If you cannot read some Unicode characters in the browser, your system may not be properly configured. Confirm that you are using the most recent version of browser software and that you installed the necessary fonts. For information on installing browser fonts, refer to the browser documentation.

WebFOCUS supports PDF and PS output for the following languages: Baltic, Traditional and Simplified Chinese, Japanese, Hebrew, Thai, Western (English, French, Italian, German, Spanish, Portuguese) and Central European (Turkish, Bulgarian, Czech, Estonian, Greek, Hungarian, Latvian, Lithuanian, Polish, Russian, and Ukrainian). However, due to copyright laws, only Western European language fonts are shipped with the product. Customers must provide their own PostScript Type 1 Fonts for PS and PDF Formats to display NLS characters in other supported languages. For information on how to add/configure these fonts in a WebFOCUS StyleSheet see the Choosing a Display Format chapter in the Creating Reports With WebFOCUS Language manual.

Default fonts used for PDF and PS output formats for Hebrew and Arabic are based on the server language (LANG) parameter. Assuming that the StyleSheet does not specify a font name and that no default font is set in the PDF font mapping file, the defaults are Hebrew (Lucinda Sans Unicode) and Arabic (Traditional Arabic).