You may encounter situations where Magnify Search may crash due to an OutOfMemoryError exception.
As a workaround, when starting your application server, add the following command-line option to Java:
$ java -XX:+HeapDumpOnOutOfMemoryError
This command-line option generates a heap dump when an allocation from the Java heap or the permanent generation cannot be satisfied. In addition, this command-line option is not resource intensive, so it can be useful in production environment when resolving OutOfMemoryError exceptions.
You can also specify this option during runtime using the MBeans tab in the jconsole utility.
The heap dump is in HPROF binary format, which can be analyzed using any tools that can import this format.
For example, you can download the Eclipse Memory Analyzer tool for this purpose from the following website:
Open the heap dump (.hprof) file using Eclipse Memory Analyzer, which will provide you with the required information you can review and also send to Information Builders Technical Support to help you diagnose the issue.
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